:root{--g21-red:#b5091c;--g21-red-bright:#e33a45;--g21-ink:#202632;--g21-muted:#77808c;--g21-paper:#fff;--g21-canvas:#f5f7fa;--g21-line:#e4e8ee;--g21-gold:#f2b134;--g21-green:#25b56f;--g21-font:"Segoe UI Variable","Aptos Display",Aptos,"Helvetica Neue",Arial,sans-serif}
.g21cs-widget-root{font-family:var(--g21-font);font-size:13px;font-weight:400;line-height:1.45;color:var(--g21-ink);position:relative;z-index:999999;-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}
.g21cs-widget-root *{box-sizing:border-box}
.g21cs-launcher{position:fixed;right:18px;bottom:18px;border:1px solid rgba(23,32,42,.08);border-radius:999px;background:#fff;color:#202733!important;padding:6px 12px 6px 6px;display:flex;gap:8px;align-items:center;font-family:var(--g21-font);font-size:12px;font-weight:700;line-height:1.2;box-shadow:0 10px 30px rgba(23,32,42,.18);cursor:pointer;transition:transform .18s ease,box-shadow .18s ease}
.g21cs-launcher:hover{color:#202733!important;background:#fff!important;transform:translateY(-2px);box-shadow:0 14px 34px rgba(23,32,42,.22)}
.g21cs-launcher-mark{display:grid;place-items:center;width:31px;height:31px;border-radius:50%;overflow:hidden;background:var(--g21-red);box-shadow:inset 0 0 0 1px rgba(255,255,255,.24)}
.g21cs-launcher-mark img,.g21cs-brandmark img{display:block;width:100%;height:100%;object-fit:cover}
.g21cs-launcher>i{width:7px;height:7px;border-radius:50%;background:var(--g21-green);box-shadow:0 0 0 3px #e4f6ed}
.g21cs-panel{position:fixed;right:18px;bottom:72px;width:min(344px,calc(100vw - 24px));height:min(500px,calc(100vh - 92px));display:flex;flex-direction:column;background:var(--g21-canvas);border:1px solid rgba(23,32,42,.09);border-radius:22px;box-shadow:0 24px 70px rgba(17,24,39,.26);overflow:hidden}
.g21cs-panel[hidden]{display:none}
.g21cs-head{order:0;flex:0 0 auto;background:linear-gradient(125deg,#a8071a 0%,#d9273b 58%,#ed5b46 100%);color:#fff;padding:15px 14px;display:grid;grid-template-columns:42px 1fr 30px;gap:10px;align-items:center}
.g21cs-brandmark{display:grid;place-items:center;width:40px;height:40px;border-radius:50%;overflow:hidden;background:var(--g21-red);border:1px solid rgba(255,255,255,.42)}
.g21cs-head-copy{min-width:0}.g21cs-head strong{display:block;color:#fff!important;font-size:15px;line-height:1.2}.g21cs-head small{display:inline-flex;align-items:center;gap:5px;margin-top:5px;padding:3px 7px;border-radius:999px;background:rgba(255,255,255,.13);color:#fff!important;font-size:9px}.g21cs-head small i{width:6px;height:6px;border-radius:50%;background:#79edaa;box-shadow:0 0 0 3px rgba(121,237,170,.14)}
.g21cs-close{border:0!important;border-radius:50%!important;background:rgba(255,255,255,.13)!important;color:#fff!important;width:30px;height:30px;padding:0!important;font-family:var(--g21-font)!important;font-size:20px!important;font-weight:400!important;line-height:1!important;cursor:pointer}.g21cs-close:hover{background:rgba(255,255,255,.24)!important;color:#fff!important}
.g21cs-status{order:1;flex:0 0 auto;padding:7px 13px;background:#fff7e6;border-bottom:1px solid #f5e1b6;color:#725513;font-size:10px}.g21cs-status:empty{display:none}.g21cs-status:not(:empty)::before{content:"";display:inline-block;width:6px;height:6px;border-radius:50%;background:var(--g21-gold);margin-right:6px;animation:g21pulse 1.1s infinite}
.g21cs-messages{order:2;flex:1 1 auto;min-height:0;padding:16px 14px 12px;overflow:auto;scrollbar-width:thin;scrollbar-color:#c8ced6 transparent}
.g21cs-message{position:relative;max-width:82%;margin:0 0 12px;padding:10px 12px;border-radius:17px;line-height:1.48;font-size:11.5px;white-space:pre-wrap;box-shadow:0 2px 7px rgba(23,32,42,.045)}
.g21cs-message.is-assistant{margin-left:35px;background:#fff;border:1px solid var(--g21-line);border-bottom-left-radius:6px;color:var(--g21-ink)}
.g21cs-message.is-assistant::before{content:"";position:absolute;left:-36px;bottom:0;width:27px;height:27px;border-radius:50%;background:var(--g21-red) url("../images/logo-05.png") center/cover no-repeat;box-shadow:0 0 0 3px #fff}
.g21cs-message.is-assistant::after{content:"";position:absolute;left:-31px;bottom:-2px;width:7px;height:7px;border-radius:50%;background:var(--g21-green);border:2px solid #fff}
.g21cs-message.is-visitor{margin-left:auto;background:linear-gradient(145deg,#c10b24,var(--g21-red));color:#fff;border-bottom-right-radius:6px}
.g21cs-actions{order:3;flex:0 0 auto;padding:9px 12px 8px;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:7px;background:#fff;border-top:1px solid var(--g21-line)}
.g21cs-widget-root .g21cs-actions button{width:100%;min-width:0;min-height:32px;border:1px solid #efc4c9!important;border-radius:11px!important;background:#fff8f8!important;color:var(--g21-red)!important;padding:6px 8px!important;display:flex;gap:7px;align-items:center;text-align:left;font-family:var(--g21-font)!important;font-size:10.5px!important;font-weight:650!important;line-height:1.1!important;letter-spacing:0!important;text-transform:none!important;cursor:pointer;box-shadow:0 1px 2px rgba(181,9,28,.035)!important;transition:background .16s ease,border-color .16s ease,transform .16s ease}
.g21cs-actions button:hover,.g21cs-actions button:hover *{color:var(--g21-red)!important;background-color:transparent!important}.g21cs-widget-root .g21cs-actions button:hover{border-color:#d88d97!important;background:#fff0f1!important;transform:translateY(-1px)}
.g21cs-action-icon{display:grid;place-items:center;width:18px;height:18px;border-radius:50%;background:#f9dfe3!important;color:var(--g21-red)!important;font-family:var(--g21-font)!important;font-size:10px!important;font-weight:800!important;line-height:1!important}.g21cs-action-icon.is-rp{font-size:6px!important}.g21cs-action-label{min-width:0;color:var(--g21-red)!important;white-space:nowrap}.g21cs-action-label small{display:none}
.g21cs-chat,.g21cs-quote,.g21cs-register{order:4;flex:0 0 auto;border-top:1px solid var(--g21-line)}
.g21cs-chat{padding:9px 12px 10px;display:grid;grid-template-columns:1fr 34px;gap:7px;background:#fff}
.g21cs-chat textarea{height:36px;min-height:36px!important;max-height:72px;overflow-y:hidden;resize:none;border:1px solid #d7dde5!important;border-radius:18px!important;background:#f8fafc!important;padding:9px 12px!important;color:var(--g21-ink)!important;font-family:var(--g21-font)!important;font-size:11.5px!important;font-weight:400!important;line-height:1.4!important;box-shadow:inset 0 1px 2px rgba(23,32,42,.025)}
.g21cs-chat>button{display:grid;place-items:center;align-self:end;width:34px;height:34px;padding:0!important;border:0!important;border-radius:50%!important;background:linear-gradient(145deg,#d91a31,var(--g21-red))!important;color:#fff!important;font-size:15px!important;box-shadow:0 5px 12px rgba(181,9,28,.23)!important}
.g21cs-chat>button:hover{color:#fff!important;background:linear-gradient(145deg,#c10b24,#970517)!important}
.g21cs-chat[hidden],.g21cs-quote[hidden],.g21cs-register[hidden]{display:none}
.g21cs-quote,.g21cs-register{order:2;flex:1 1 auto;min-height:0;padding:14px;overflow:auto;background:#fff}
.g21cs-panel[data-view="quote"] .g21cs-messages,.g21cs-panel[data-view="register"] .g21cs-messages{display:none}
.g21cs-widget-root textarea,.g21cs-widget-root input{width:100%;border:1px solid #cfd6de;border-radius:10px;background:#fff;color:var(--g21-ink);padding:8px;font-family:var(--g21-font);font-size:12px;font-weight:400;line-height:1.4}.g21cs-widget-root label{display:block;margin:0 0 9px;color:var(--g21-ink);font-size:11px;line-height:1.35;font-weight:650}.g21cs-widget-root label input,.g21cs-widget-root label textarea{display:block;margin-top:8px;font-weight:400}
.g21cs-widget-root form>button{border:0;border-radius:10px;background:linear-gradient(145deg,#cf1028,var(--g21-red));color:#fff!important;padding:9px 12px;font-family:var(--g21-font);font-size:11px;font-weight:700;line-height:1;cursor:pointer;box-shadow:0 5px 13px rgba(181,9,28,.2)}.g21cs-widget-root form>button:hover{color:#fff!important;background:linear-gradient(145deg,#bd0a21,#930416)}.g21cs-widget-root button:disabled{opacity:.55;cursor:wait}.g21cs-widget-root button:focus-visible,.g21cs-widget-root input:focus-visible,.g21cs-widget-root textarea:focus-visible{outline:2px solid var(--g21-gold);outline-offset:1px}
.g21cs-section-title{display:flex;align-items:center;gap:9px;margin:0 0 12px}.g21cs-section-title>span{display:grid;place-items:center;width:30px;height:30px;border-radius:50%;background:#fae8eb;color:var(--g21-red);font-size:10px;font-weight:800}.g21cs-section-title h3{margin:0;font-size:13px}.g21cs-section-title p{margin:3px 0 0;color:var(--g21-muted);font-size:9px}.g21cs-quote h3,.g21cs-register h3{margin:0;font-size:13px}.g21cs-docket{display:block;margin:5px 0 10px;padding:9px 10px;background:#f7f8fa;border:1px solid #e9ecef;border-radius:9px;color:#323a44;font-weight:700;font-size:10.5px}.g21cs-grid{display:grid;grid-template-columns:1fr 1fr;gap:7px}
.g21cs-foot{order:5;flex:0 0 auto;padding:7px 14px 9px;border-top:1px solid #f0f2f4;color:#929aa4;text-align:center;font-size:8.5px;background:#fff}.g21cs-foot span{color:var(--g21-green);font-size:7px;margin-right:4px}.g21cs-sr{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
@keyframes g21pulse{50%{opacity:.25}}
@media(max-width:520px){.g21cs-launcher{right:10px;bottom:10px}.g21cs-panel{right:10px;bottom:62px;width:min(334px,calc(100vw - 20px));height:min(490px,calc(100vh - 76px))}.g21cs-grid{grid-template-columns:1fr}}
@media(prefers-reduced-motion:reduce){.g21cs-status:not(:empty)::before{animation:none}.g21cs-launcher,.g21cs-widget-root .g21cs-actions button{transition:none}}